Cancellation Policy

Welcome to Gala Eyelashes, your destination for exquisite beauty accessories. We strive to provide you with a seamless shopping experience. Please take a moment to familiarize yourself with our cancellation policy.

Cancellation Guidelines:

1. Cancellation Timeframe:
   • Orders can be canceled within 24 hours of purchase. After this period, orders are processed, and cancellation may not be possible.
2. Cancellation Methods:
   • To cancel an order, please contact our customer service team at [customer-service@galaeyelashes.com] or call [099708 62519]. Provide your order number and the reason for cancellation.
3. Cancellation Confirmation:
   • Once your cancellation request is received, our team will assess the order status. A confirmation email will be sent within 1-2 business days to inform you of the cancellation status.

Refund Information:

1. Refund Policy:
   • Please note that Gala Eyelashes does not accept refunds. All sales are final.

Non-Cancellable Items:

1. Customized or Personalized Items:
   • Orders for customized or personalized items cannot be canceled once they are in production.